Why this is the whole thesis of the business
Houston has a large voucher population and a small number of managers who actively want that business. Most firms here will take a voucher property if pressed and quietly deprioritize it, because it carries an inspection, a second contract, an authority to coordinate with and an annual recertification — all for the same fee.
That gap is the opportunity. For an owner it means a much deeper tenant pool and the larger share of rent arriving directly and on schedule. For us it means a market where competence is genuinely differentiating rather than assumed.
Kettle & Oak has run this program in Chicago since 2016. The federal structure is the same everywhere; what differs is local operational detail, and that is learned by doing it repeatedly.