Emergency? Do not use a form. Call
832.501.1753. An emergency is anything threatening
safety, security or the structure — no heat in a freeze, no water, an active leak,
a break-in, an electrical fault.
What helps us fix it faster
- Where exactly it is, and when it started
- Photos — genuinely the single most useful thing you can send
- Whether you have tried anything already
- When you are available for access
What happens next
Non-emergency requests are triaged and scheduled with a vetted trade. You are told what is happening rather than left wondering.